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Lets impact change in how health care is delivered, together!

In every convenient location, WC HEALTH provides patients with comprehensive and integrated health care focused on behavioral health.

Human Resources Administrative Assistant

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  •  Filing and organizing documents (paper and electronic)
  • Creating or updating records with new files and information
  •  Enter paperwork into an electronic system either by data entry or using scanners
  •  Answering phone lines
     Assisting with other duties as necessary
  • Ability to multi-task
  • Organizational skills
  • Detail-oriented
  • Knowledge of Microsoft Office programs (Word/Excel) and GSuite
  • Must maintain confidentiality
  • Bilingual preferred

Full Time Position

This position is qualified per NAC 458.341, which includes passing an examination forcertification as a detoxification technician as required by NAC 458.345. The scope of practice for a detoxification technician includes screening for the safe withdrawal from alcohol and other drugs and, obtaining and monitoring vital signs of clients. As with the other positions, this role will include passing a criminal background check and drug test. This role will also be asked to assist Nursing with day-to-day clinical tasks and will perform duties, including administrative tasks, that are required to safely manage the milieu.
A person may qualify for this position with an equal combination of education and experience, and may operate under the guidance of those with the proper degree and/or licensure/ certification.

New Admissions:

  • Required documentation for each new patient of the CTC:
  • Assisting Intake and the Nurse with the assessment of the patient’s behavior and medical
    status.
  • Aid the patient in review and signing of the required admission documentation.
    Provide input into the Multidisciplinary Care Plan
  • Document in the Electronic Health Record, (EHR) once per shift on all assigned patients,
    as to their level of participation, activity, engagement, and any concerns that you have
    noted during the shift.
  •  

Communication:

  • It is expected that the MA/CNA/MHT staff will demonstrate professionalism by:
  • Report all critical changes to vital signs or behaviors immediately to the RN-on-duty;
  • Provide updates to Nurse, Case Managers and Clinicians when medical status, mental
    health status, or crisis appear to have changed, escalated or improved, at any point during the shift;
  • Responding to emails, as appropriate within 24 hours, however, if the email is urgent or
    an emergency, will respond within 1 hour.
    Responding to phone calls within 24 hours; however, if the phone call is urgent or an
    emergency, respond within 1 hour.
  • Participate in change-of-shift report given by the RN-on-duty and peers coming off of shift daily at the beginning and end of shift unless otherwise directed.
  • Communicate with the team information verbalized by the patients that relates to
    discharge plans including need for housing, transportation, PUF services, if the
    information appears to be counter to the established plan reported at change of shift.

Required Documentation:

  •  Each MA/CNA/MHT must manage their time to complete all necessary documentation
    prior to leaving the facility.
  •  Each patient must have a note per shift on status, while enrolled at the CTC.
  •  Templates are permissible, but they must be patient -specific for any type of note.
  •  Any incident reports must be completed within 4 hours of incident, at the CTC.

Required Meeting Attendance.

  •  Shift report
  •  Staff meetings

Monitor CTC Patients’ daily:

  •  Make sure patients go to their daily groups.
  •  Check- in with all patients during the shift.

Transfers and Discharges:

  •  Prepare for transfer:
  •  Assist the RN with all required documentation to be leaving with the patient;
  •  Notify patient, and family, as indicated.
  •  Gather belongings noted on their Personal Property Log, ask for patient signature receipt,
    (as possible), or have RN sign as witness if patient is incapacitated, and bag for transfer
    with the patient.
  •  Note in EHR confirming transfer and the Personal Belongings Log has been
  •  Notify the Case Manager via email that a transfer or discharge, has occurred.
  •  Arrange for transportation to receiving facility, as needed.
  •  Communicate with the Nurse when the patient is prepared for discharge.
  •  If needed, provide support to Nurse and Case Manager when discharging to New Hope housing.
  •  Modify Rounds Board, and Census log.

Shifts: Day, Swing and Graveyard

Registered Nurse

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This position is to aid in improving the quality of patient care, promote respect and dignity, and to ensure satisfaction for all patients in our clinic. The successful candidate will be accountable for supporting the Providers with the duties related to the care of patients in conjunction with the Medical Assistants.

Under the supervision of the MD and staff APRN, the RN position is an integral part of the multidisciplinary team and is the backbone of the services provided to those entering the Well Care Clinic for Primary and Behavioral Health Care needs.
  • Assisting the Providers with medical care to patients seen in the Clinic.
  • Administering immunizations and, medications under the Providers’ orders.
  • Coordinate and provide care that is safe, timely, effective, efficient, equitable,
    and patient-centered
  • Documentation preparation, charting and assessment of patient care needs in
    collaboration with the Providers.
  • Act as an advocate and point of contact for clients treated at the clinic.
  • Ensure all documentation including lab results, imaging or other vital information
    is available for the Providers.
  • Adhere to the professional standards as outlined by protocols, rules and
    regulations while operating within the Scope of Practice.

 

SKILLS

  • Proven working experience in a Behavioral Healthcare and/ or Primary Care
    environment
  • Knowledge of the principles of substance abuse and recovery, and crisis
    stabilization for those with mental health issues
  • Previous experience with the adult behavioral health and homeless populations
    is not required, but preferred
  • Effective communication skills
  • Excellent organizational and time management skills
  • Problem solving skills and ability to multi-task
    Compassionate with teamwork skills
  • Ability to empathize with the population
  • Leadership skills

QUALIFICAITONS

  • Active Nevada State License as an RN
  • Proficient with SQ/IM injections
  • Excellent clinical decision-making skills
  • Sound Nursing practices

Job Type: Full-time, Part-Time and Per-Diem

COVID-19 considerations: All Universal precautions are in place, along

APRN Specializing In Primary Care (Las Vegas)

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Are you compassionate about providing care to those with Primary Care and Behavioral Health care needs? We are looking for Nurse Practitioners to join the Well Care Family in the Las Vegas Area, who are eager to serve this population and we won’t accept anything but the best of the best! Our continuum of care provides for exposure to clients at all stages of treatment, and variety of medical and psychiatric complexities that will challenge you daily. Your connection with our clients will make a difference in the lives of those we serve.
We offer competitive salaries and value the expertise that you would bring to our team! If this speaks to you, contact us, you won’t regret it! We can’t wait to see how your services impact our clients and our services. If it is rewarding work that you want, this is where it is found!
  • Manage medical chronic and acute conditions effectively in collaboration with a
    physician or specialty provider
  • Perform comprehensive assessments and document findings in a concise/comprehensive
    manner that is compliant with documentation requirements and Center for Medicare and
    Medicaid Services (CMS) regulations
  • Ensure that all diagnoses are ICD9/ICD10 coded accurately and documented
    appropriately to support the diagnosis
  • Ensure that all quality elements are addressed and documented
  • Conduct a post-hospitalization medication reconciliation
  • Facilitate agreement and implementation of the member’s plan of care by engaging the
    facility staff, families/responsible parties, primary and specialty care physicians
  • Utilizes practice guidelines and protocols established by the facility
  • Care Coordination
     Assess the medical necessity/effectiveness of ancillary services to determine the
    appropriate initiation of benefit events and communicate the process to providers and
    appropriate team members
  • Coordinate care as member’s transition through different levels of care and care settings
  • Continually monitor the needs of members and families while facilitating any
    adjustments to the plan of care as situations and conditions change
  • Review orders and interventions for appropriateness and response to treatment to identify
    most effective plan of care that aligns with the member’s needs and wishes
  • Evaluate plan of care for cost effectiveness while meeting the needs of members, families
    and providers to decreases high costs, poor outcomes and unnecessary hospitalizations

RequirementsTo be considered for this position, applicants need to meet the qualifications
listed in this posting.

Required Qualifications:

  • 1+ year of experience as a Nurse Practitioner or Physician Assistant
  • National Nurse Practitioner certification in Adult Medicine, Family or Gerontology or
    ability to obtain, or Physician Assistant certification or ability to obtain
  • APRN or PA-C Licensure in Nevada or ability to obtain
  • DEA or ability to obtain prior to employment
  • Intermediate level of technical proficiency in the use of computer programs for medical
    records or internet search for clinical practice
  • Ability to complete clinical care lifting in a provider office environment

Preferred Qualifications:

  • Experience with geriatric patients in a skilled facility or community based program
  • Ability to formulate a differential diagnosis
  • Proficient in assessment and development of treatment plans
  • Ability to conceptualize the needs for the team or department and actualize plans for
    implementation
  • Ability to develop plans of action and gain team consensus towards common goals
  • A background in managed care
  • Familiarity with ICD-9 coding

Job Type: Part-Time, Full-Time and Contract
Pay Rate: DOE
Job Types: Full-time, Part-time, Contract

Transport Driver

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WC Health is currently hiring Full-Time and Part-Time drivers to transport clients to and from non-emergency medical and non-medical appointments in the Las Vegas area.

  • This position is responsible for transporting clients over specified distant points according to a set time schedule.
  • Duties involve the ability to operate the assigned vehicle in a safe, reliable, and professional manner while being courteous, patient, and helpful to all passengers.

Position Type: Full-time and Part-time

Education and Experience:

  • High school or equivalent
  • Driver’s License

Additional Qualifications:

  • A current valid NV driver’s license
  • A clean motor vehicle driving record
  • Be at least 25 years old
  • Must pass a criminal background check
  • Must pass a drug test

Behavioral Health Technician/Transport Driver

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The behavioral health specialist, as part of the primary care treatment team, identifies, triages and manages patients with medical and behavioral health problems within the primary care setting. In addition, the behavioral health specialist provides skill training through psycho education and patient education strategies and develops specific behavioral change plans for patients and behavioral health protocols for target populations, also this position is responsible for transporting clients over specified distant points according to a set time schedule. Duties involve the ability to operate the assigned vehicle in a safe, reliable, and professional manner while being courteous, patient, and helpful to all passengers.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Assists primary health care providers in recognizing and treating mental disorders and psychosocial problems.
  • Assesses the clinical status of patients referred by primary care providers through brief consultative contacts.
  • Works with the primary care team to efficiently and effectively treat and manage patients with chronic emotional or health problems.
  • Works with the primary care provider to refer cases to mental health specialists as appropriate.
  • Assists in the detection of at-risk patients and development of plans to prevent further psychological or physical deterioration.
  • Assists in preventing relapse or morbidity in conditions that tend to recur over time.
  • Evaluates patient care plans with the primary care team.
  • Teaches patients, families and staff about care, prevention and treatment enhancement techniques.
  • Monitors the site’s behavioral health program, identifying problems related to patient services and making recommendations for improvement.
  • Attends and participates in meetings and quality improvement activities as required.
  • Serves as a member of committees as requested.
  • Participates in evaluation of peers and support staff.
  • Furthers the mission of the organization through active support of the strategic goals.

Knowledge, Skills and Abilities:

  • Communication Proficiency.
  • Ethical Conduct.
  • Personal Effectiveness/Credibility.
  • Problem Solving/Analysis.
  • Thoroughness.

Position Type: Full-time

Work Environment:

  • This position works in an outpatient mental care facility.
  • There will be frequent interaction with persons who are mentally ill, disabled, elderly and emotionally upset.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is required to speak and hear sufficiently to communicate effectively by phone or in person at normal volumes.
  • The employee’s vision must be adequate to read correspondence, computer screen, forms, etc.
  • The position requires good manual dexterity.

Additional Qualifications:

  • A current valid driver’s license
  • A clean motor vehicle driving record
  • Be at least 25 years old
  • Must pass a criminal background check
  • Must pass a drug test

Human Resources Benefits Coordinator

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Handle a wide range of functions, including but not limited to, Benefit Enrollment, FMLA, ADA, and LOA Administration, COBRA, and Worker’s Compensation.

  • Insurance Enrollment: Facilitating monthly and open enrollments
  • Eligibility Tracking: Identify newly eligible and those in danger of losing eligibility.
  • Invoice Reconciliations/Payment Submission: HPN, Colonial Life and AFLAC
  • COBRA Administration: Provide notice to separated individuals and complete enrollment/termination of coverage
  • Maintaining ACA Compliance through Paylocity
  • Maintaining Enterprise Benefits Module in Paylocity
  • FMLA: eligibility and usage tracking
  • LOA: coordinating requests, tracking return dates and ensuring premiums are paid
  • NMSN: coordinating enrollment or providing notice of exclusion
  • Manage HRWS Nondiscriminatory Testing
  • Handle ARPA Cobra offer

Knowledge, Skills and Abilities:

  • A strong sense of urgency, discretion, and confidentiality are indispensable in this position.
  • Excellent time management and prioritization of multiple communication initiatives to meet established deadlines and communication schedules for time sensitive information
  • Must be able to professionally handle sensitive information and maintain complete confidentiality
  • Must have the ability to work autonomously and multi-task
  • Prior work-related experience with: Excel, Word, and Google Drive required
  • Experienced with Paylocity, preferred but not required
  • Must have the ability to incorporate creative approaches to various projects by taking initiative and working independently
  • Ability to maintain a flexible working attitude, while performing job duties in stressful situations or handling complex communication
  • Adhere to regulatory, departmental and company policies in an ethical manner
  • Polite professional demeanor and appearance

Position Type: Full-time

Education and Experience:

  • One to two years of experience in Human Resources
  • High School diploma/GED required

Accounts Receivable Clerk Position - Reno

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The Accounts Receivable Clerk Position is a key team leader who performs accounting and clerical duties related to the efficient maintenance and processing of accounts payable transactions in a multi-company setting.

  • Performing day to day financial transactions, including verifying, classifying, computing, and recording accounts receivables’ data
  • Prepare Monthly Invoices and enter into the Accounting System
  • Depositing of checks to the bank and posting into the Accounting system
  • Provide reconciliation of Pharmacy payments to vendors which includes but not limited tokeeping track of rebates
  • Balance EOB list to EOB Bank Deposits
  • Copies, files, and retrieves materials for accounts receivable as needed
  • Help with miscellaneous tasks as needed such as sorting mail, scanning EOB/Invoices

Knowledge, Skills and Abilities:

  • Organizing and prioritizing
  • Attention to detail and accuracy
  • Quick learner
  • Ability to meet deadlines

Position Type: Full-time

Education and Experience:

  • Knowledge of Accounts Receivable
  • 0-1 years accounts payable or general accounting experience

Accounts Receivable Clerk Position -Las Vegas

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The Accounts Receivable Clerk Position is a key team leader who performs accounting and clerical duties related to the efficient maintenance and processing of accounts payable transactions in a multi-company setting.

  • The Accounts Receivable Clerk Position is a key team leader who performs accounting and clerical duties related to the efficient maintenance and processing of accounts payable transactions in a multi-company setting.

Essential Functions:

  • Performing day to day financial transactions, including verifying, classifying, computing, and recording accounts receivables’ data
  • Prepare Monthly Invoices and enter into the Accounting System
  • Depositing of checks to the bank and posting into the Accounting system
  • Provide reconciliation of Pharmacy payments to vendors which includes but not limited tokeeping track of rebates
  • Balance EOB list to EOB Bank Deposits
  • Copies, files, and retrieves materials for accounts receivable as needed
  • Help with miscellaneous tasks as needed such as sorting mail, scanning EOB/Invoices

Knowledge, Skills and Abilities:

  • Organizing and prioritizing
  • Attention to detail and accuracy
  • Quick learner
  • Ability to meet deadlines

Position Type: Full-time

Education and Experience:

  • Knowledge of Accounts Receivable
  • 0-1 years accounts payable or general accounting experience

Front Desk/Intake

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WC Health is seeking a responsible and professional Front Desk/Intake to add to their team.

  • Manage the front desk.
  • Answer phones.
  • Assist visitors upon arrival.
  • Heavy filing and data entry.

Knowledge, Skills and Abilities:

  • Knowledge of Excel, Word and Google products
  • Excellent communication skills
  • Able to travel between 2 clinic locations
  • Computer savvy
  • Energetic, upbeat and positive attitude
  • Bilingual/ SPANISH

Position Type: Full-time

Education and Experience:

  • High school diploma or GED equivalent required
  • 1+ years experience in front office setting is required

Additional Qualifications:

  • Able to pass a criminal background and drug test
  • Solid past employment history and verifiable references
  • Insurance eligibility check

Accounts Payable (AP) Clerk

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The Accounts Payable (AP) Clerk will handle various accounting and clerical tasks related to the accounts payable function.

  • Process check requests and expense reports on a regular basis
  • Accurately review, code, and process vendor invoices
  • Perform monthly reconciliations
  • Maintain a large number of vendor accounts while staying in compliance with company policies and procedures
  • Perform data entry associated with accounts payable
  • Review and reconcile invoice discrepancies
  • Audit and process credit card bills
  • Address and respond to vendor inquiries

Knowledge, Skills and Abilities:

  • Proficient Microsoft Office knowledge and skills
  • Strong time management and organizational skills
  • Knowledge of basic accounting principles
  • High degree of attention to detail
  • Ability to work independently and prioritize tasks
  • Strong analytic abilities

Position Type: Full-time

Education and Experience:

  • High school diploma. Associate’s degree in Accounting a plus.
  • 1-2 years experience with accounts payable or general accounting

Medical Assisting

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We are seeking Certified Medical Assistants to become a part of our WC Health team! You will perform routine clinical and supportive assignments working with our team of Providers serving patients in our medical clinic setting. The position is Monday – Friday, no weekends or evenings.

  • Manage administrative duties as a part of patient care services provided, including locating relevant test results, taking vital signs, and ensuring the Providers have what is needed to see each patient.
  • Perform routine clinical tasks such as UA’s, COVID tests, and other Point of Care testing to support the services ordered by the Providers.
  • Communicate with insurance companies, local pharmacies and specialty clinics for proper patient care and medication orders, along with proper billing procedures.
  • Escort patients to exam rooms in preparation for the Providers’ visit
  • Work as a part of the team, to ensure we are doing all we can to provide excellent patient care, communication, and follow-through with those we serve.

Knowledge, Skills and Abilities:

  • Familiarity with medical billing procedures for clinic-based services
  • Strong organizational skills and problem-solving techniques
  • Ability to thrive in a fast-paced environment.
  • Finding satisfaction in a job well-done, meeting the needs of those we serve.
  • Ability to type 25+ words per minute

Position Type: Full-time

Education and Experience:

  • Previous experience in healthcare setting such as medical clinic, hospital or other

MCAT Assessor - Las Vegas

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Providing mental health assessments in hospitals for patients on legal holds.

  • Responsible for providing clinical assessment and evaluation services to patients to determine levels of service needed, as well as coordination of referrals to a community resource or behavioral healthcare placement
  • Consults with Intake department at inpatient hospitals about the acceptability of admissions.
  • Represents and distributes information about WC Health Services in a positive educational manner.
  • Current on referral sources and interacts effectively with patients, peers and other staff on appropriate patient treatment
  • Establishes and maintains effective working relationships with physicians, nursing staff and health professional
  • Demonstrates good skills in assessing client’s crisis and clinical
  • Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
  • Provides pertinent clinical information to physician and nursing staff who will be reviewing the patient, to ensure a smooth transition for the patient

Knowledge, Skills and Abilities:

  • Communication Proficiency
  • Ethical Conduct
  • Personal Effectiveness/Credibility
  • Problem Solving/Analysis
  • Thoroughness

Position Type: Contract

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sedentary work; exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body.
  • May involve walking or standing for brief periods of time.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus.

Education and Experience:

  • Previous experience in working with psychiatric/mental health patients
  • Previous behavioral Health experience beneficial
  • Currently licensed as a fully licensed RN, LCPC, LCSW, LMFT or licensed intern CPC-I/MFT-I in the state of Nevada

Additional Qualifications:

  • Maintain a valid Nevada Driver’s License and insurance (Required)

MCAT Assessor - Reno

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Handle a wide range of functions, including but not limited to, Benefit Enrollment, FMLA, ADA, and LOA Administration, COBRA, and Worker’s Compensation.

  • Responsible for providing clinical assessment and evaluation services to patients to determine levels of service needed, as well as coordination of referrals to a community resource or behavioral healthcare placement
  • Consults with Intake department at inpatient hospitals about the acceptability of admissions.
  • Represents and distributes information about Well Care Services in a positive educational manner.
  • Current on referral sources and interacts effectively with patients, peers and other staff onappropriate patient treatment
  • Establishes and maintains effective working relationships with physicians, nursing staff an d health professional
  • Demonstrates good skills in assessing client’s crisis and clinical
  • Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
  • Provides pertinent clinical information to physician and nursing staff who will be reviewing the patient, to ensure a smooth transition for the patient

Knowledge, Skills and Abilities:

  • Communication Proficiency
  • Ethical Conduct
  • Personal Effectiveness/Credibility
  • Problem Solving/Analysis
  • Thoroughness

Position Type: Contract

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sedentary work; exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body.
  • May involve walking or standing for brief periods of time.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus.

Education and Experience:

  • Previous experience in working with psychiatric/mental health patients
  • Previous behavioral Health experience beneficial
  • Currently licensed as a fully licensed RN, LCPC, LCSW, LMFT or licensed intern CPC-I/MFT-I in the state of Nevada

Additional Qualifications:

Maintain a valid Nevada Driver’s License and insurance (Required

Payroll Administrator

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We are looking for an efficient payroll administrator to be responsible for all payroll processes. The payroll administrator’s duties include the management of employee data, ensuring the accuracy of timesheets, computing wages, and ensuring employees are paid correctly and on time.

To be successful as a payroll administrator you should have strong numeracy skills and be able to multitask effectively. Ultimately, an outstanding payroll administrator should be able to manage all aspects of payroll in a timely and accurate manner.

  • Providing information and answering employee questions about payroll related matters.
  • Managing electronic timekeeping systems or manually collecting and reviewing timesheets.
  • Calculating payable hours, commissions, bonuses, tax withholdings, and deductions.
  • Preparing and issuing earnings statements.
  • Issuing paychecks and managing direct deposits.
  • Maintaining employee records.
  • Coordinating with the HR department to ensure correct employee data.
  • Providing administrative assistance to the accounting department.

Knowledge, Skills and Abilities:

  • Proficiency in Microsoft Office and payroll software programs.
  • Strong numerical aptitude and attention to detail.
  • Excellent communication skills, both verbal and written.
  • Good time management and organizational skills.
  • Able to prioritize and multitask effectively.

Position Type: Full-time

Education and Experience:

  • High school diploma/GED required.
  • Degree in business administration, finance, or accounting preferred.
  • 2+ years of experience working in a payroll office.

Additional Qualifications:

  • Must be able to pass a drug and background check.

Chronic Care Coordinator

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Chronic Care Coordinator (CCC) works under the Chronic Care Management (CCM) program for the WC Health, Homebase Care or Alliance Mental Health. The CCC will collaborate with all care team members to ensure that patients enrolled in the CCM program receive the attention and care they need to meet their care goals and manage their chronic conditions. The CCC will communicate directly with the patients by phone or the CCM platform. They will provide education, care coordination, follow up and appointment assistance. The CCC works closely with the Medical Assistant to coordinate the care plan needs and follow ups.

  • Complete individualized patient centered care plans and provide chronic care management services using our CCM software.
  • Manage frequent contact with patients to provide care coordination, support, and manage compliance with the Chronic Care Management program to increase positive outcomes.
  • Maintain ongoing communication to and from Primary Care or Psychiatric Clinician or designee in regard to emergent patient needs and or life-threatening episodes.
  • Document all client communications both verbal and written, in an accurate, efficient, and timely manner
  • Manage up to 500 members.
  • Coordinate with schedulers to make appointments/ Verified if all members have all required appointments.
  • Check referrals.
  • Check on members’ medication if needed.
  • Qualify all or as many members as possible for the end of the month.
  • Add all qualified members for Billing.
  • Call members if needed.
  • Created Care Plans/ Update Care Plans as needed.
  • Review members charts as needed.

Knowledge, Skills and Abilities:

  • Effective oral written, and phone communication skills
  • Works well independently with strong organization, collaboration and time management skills
  • Knowledge of clinical practices and diagnostic and treatment procedures
  • Ability to use good clinical judgment, critical thinking skills, and to interpret/adapt/apply guidelines and protocols.
  • BILINGUAL speaking is a plus
  • Ability to develop and build trusting relationships with patients and partner practices.
  • The ability to thrive in a fast-paced environment
  • Work independently on assigned tasks.
  • Stay focused on ongoing quality and daily productivity requirements.
  • Must be highly motivated, results-oriented with strong skills in presenting, communicating, organizing, multi-tasking and time management skills
  • Solid problem-solving and consultative skills.
  • Excellent customer service skills demonstrated by positive feedback

Position Type: Full-time

Education and Experience:

  • Medical Assistant, LPN, RN or someone with 3-5 years of clinical experience (Preferred, not required)
  • Must have experience working with Electronic Health Records (EHR) software as a user

Additional Qualifications:

  • Must be able to pass a drug and background check.

Safety Patrol

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We are seeking individuals for our Safety Patrol to become an integral part of our team. The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.

  • Monitor premises to prevent theft, violence, or infractions of rules
  • Thoroughly examine doors, windows, and gates to ensure proper function and security
  • Warn violators of premise rules and regulations
  • Apprehend or expel persons engaging in suspicious or criminal acts
  • Report any facility issues such as fire hazards and leaking water pipes
  • Request emergency personnel for high risk situations

Knowledge, Skills and Abilities:

  • Strong attention to detail
  • Ability to act professional in all manners
  • Must be able to communicate effectively

Position Type: Full-time and Part-time

Education and Experience:

  • High school diploma or GED
  • CPR certification
  • Previous experience a plus

Additional Qualifications:

  • Must pass a criminal background check
  • Must pass a drug test
  • Must have a 2 step TB test
  • Must have a physical exam

Behavior Health Technician (Las Vegas)

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The behavioral health specialist, as part of the primary care treatment team, identifies, triages and manages patients with medical and behavioral health problems within the primary care setting. In addition, the behavioral health specialist provides skill training through psycho education and patient education strategies and develops specific behavioral change plans for patients and behavioral health protocols for target populations.

  • Conducting random UAs
  • Supervising members administer medication
  • Conducting daily room checks
  • Conducting Breathalyzers
  • Hourly rounds to keep up with the upkeep of the building and report any suspicious activities
  • Documenting day to day task and incidents
  • Passing meals
  • Checking members in and out of the facility
  • Crisis intervention
  • Assists primary health care providers in recognizing and treating mental disorders and psychosocial problems.
  • Assesses the clinical status of patients referred by primary care providers through brief consultative contacts.
  • Works with the primary care team to efficiently and effectively treat and manage patients with chronic emotional or health problems.
  • Works with the primary care provider to refer cases to mental health specialists as appropriate.
  • Assists in the detection of at-risk patients and development of plans to prevent further psychological or physical deterioration.
  • Assists in preventing relapse or morbidity in conditions that tend to recur over time.
  • Evaluates patient care plans with the primary care team.
  • Teaches patients, families and staff about care, prevention and treatment enhancement techniques.
  • Monitors the site’s behavioral health program, identifying problems related to patient services and making recommendations for improvement.
  • Attends and participates in meetings and quality improvement activities as required.
  • Serves as a member of committees as requested.
  • Participates in evaluation of peers and support staff.
  • Furthers the mission of the organization through active support of the strategic goals.

Knowledge, Skills and Abilities:

  • Communication Proficiency.
  • Ethical Conduct.
  • Personal Effectiveness/Credibility.
  • Problem Solving/Analysis.
  • Thoroughness.

Position Type: Full-time

Work Environment:

  • This position works in an outpatient mental care facility.
  • There will be frequent interaction with persons who are mentally ill, disabled, elderly and emotionally upset.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is required to speak and hear sufficiently to communicate effectively by phone or in person at normal volumes.
  • The employee’s vision must be adequate to read correspondence, computer screen, forms, etc.
  • The position requires good manual dexterity.

Education and Experience:

  • High School Diploma or GED

Additional Qualifications:

  • Must be able to pass a drug and background check.

Safety Patrol (Graveyard)

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We are seeking individuals for our Safety Patrol to become an integral part of our team. The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons during a graveyard shift.

  • Monitor premises to prevent theft, violence, or infractions of rules
  • Thoroughly examine doors, windows, and gates to ensure proper function and security
  • Warn violators of premise rules and regulations
  • Apprehend or expel persons engaging in suspicious or criminal acts
  • Report any facility issues such as fire hazards and leaking water pipes
  • Request emergency personnel for high risk situations

Knowledge, Skills and Abilities:

  • Strong attention to detail
  • Ability to act professional in all manners
  • Must be able to communicate effectively

Position Type: Full-time and Part-time

Education and Experience:

  • High school diploma or GED
  • CPR certification
  • Previous experience a plus

Additional Qualifications:

  • Must pass a criminal background check
  • Must pass a drug test
  • Must have a 2 step TB test
  • Must have a physical exam

Medical Billing and Payment Posting

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To outline the expectations for all WC Health employees or contractors who receive cash payments, check payments, or electronic remittance advice (ERA’s) payments that should be posted to the AR, General Ledger, or any other source that may require payment posting receipt(s). All payments received will be assigned a receipt, either in the form of manual entry, or electronic entry. All cash received will be posted to the system for AR billed accounts. A daily reconciliation of bank deposits and cash receipts will be balanced and reported on a daily basis. Remittance error will be reviewed and updated on a daily basis.

  • Apply remittances consisting of deposits, credit cards, and checks in a timely and efficient manner
  • Perform, research and initiate resolution of unapplied cash items.
  • Ensures that third party payments posted are in accordance with WC Health payor agreements.
  • Ensure all batches posted are appropriately scanned into the correct date and verified.
  • Ensure all batches posted balance to the batch deposit total.
  • Other duties as assigned by management
  • Manage multiple tasks simultaneously, meet deadlines, and exceed goals in medium to high-pressure situations.

Knowledge, Skills and Abilities:

  • Knowledgeable ERA (Electronic Remittance Advice), Lock Box and EFT (Electronic Fund Transfer)
  • Manual Payment Posting Knowledge
  • EOB Knowledge
  • Payor Contractual Agreements /Fee Schedule Knowledge
  • Banking/Deposit Knowledge
  • Type at least 45 WPM
  • 10 key proficient
  • Computer skills required (Word, Excel, PowerPoint) basic computer knowledge
  • Intermediate oral and written communication skills required
  • Strong Organizational skills
  • Excellent Analytical skills
  • Excellent Time management skills
  • Positive and Professional attitude is expected to be maintained at all times

Position Type: Full-time

Education and Experience:

  • High School Diploma or equivalent
  • 3-5 years payment posting experience in a high-volume setting

Support Staff/Caregiver

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WC Health is currently hiring part-time and full-time support staff/caregivers to provide exceptional care and assistance to WC Health clients in the Las Vegas area.

  • Admit and discharge clients and update census accordingly.
  • Monitor day to activities to ensure the safety and well being of all clients.
  • Monitor client’s symptoms and seek medical attention or emergency medical attention when necessary.
  • Plan and prepare meals.
  • Perform light housekeeping duties such as laundry, making beds and cleaning and sanitizing rooms.
  • Be a pleasant and supportive support staff and co-worker.
  • Complete incident reports online when necessary.
  • Act quickly and responsibly in cases of emergency
  • Complete inventory of grocery and supplies.
  • Complete shift reports.
  • Monitor day to day activities to ensure the safety and well being of all clients

Position Type: Part-time and Full-time

Education and Experience:

  • 1 year of experience in healthcare is preferred
  • Driver’s License
  • High School Diploma/GED required

Additional Qualifications:

  • Ability to pass a drug test
  • Ability to pass a background check

Substance Abuse Counselor CADC/ LADC

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WC Health is looking for Certified /Licensed Alcohol and Drug Counselors to join our team! We are a fast growing Behavioral and Medical Clinic offering therapy, psychiatric care, behavioral health, primary care, case management, intensive outpatient services, detox, housing and much more. CADC/LADC provides assessment, diagnosis and treatment of individuals and groups with behavioral health/ substance use and emotional/behavioral issues.

  • Conduct ASAM assessments for level of care placement, behavioral risk assessments and interventions with patients/clients/residents.
  • Conduct treatment planning, care coordination and discharge planning, individual and group therapy, participate in Interdisciplinary Treatment Team meetings and staff meetings.
  • Interact and communicate effectively with therapists, case managers, psychiatrists, medical staff and administrative staff in order to provide effective and compassionate patient care.

Knowledge, Skills and Abilities:

  • Effective written and verbal communication skills.
  • Ethical Conduct.
  • Proficient computer/technology skills
  • Problem Solving/Analysis.
  • Knowledge of basic medical and psychiatric terminology

Position Type: Part-time and Full-time

Education and Experience:

  • Master’s Degree
  • Licensed in the State of Nevada for: CADC, LADC, or LCADC

Additional Qualifications:

Must be able to pass a drug and background check.

Mental Health Therapists

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WC Health is looking for Mental Health Therapists to join our team! We are a fast growing Behavioral and Medical Clinic offering therapy, psychiatric, medical, case management and placement services. Mental Health Therapists provide assessment, diagnosis and treatment of individuals and groups with mental health, substance use and emotional/behavioral issues.

  • Conduct psychosocial intake assessments and crisis/risk assessments and interventions with patients
  • Conduct treatment planning, care coordination and discharge planning with patients;
  • Conduct individual and group therapy with patients;
  • Participate in Intervention Treatment Team meetings, Interdisciplinary Treatment Team meetings and staff meetings;
  • Interact and communicate effectively with therapists, case managers, psychiatrists, medical staff and administrative staff in order to provide effective and compassionate patient care.

Knowledge, Skills and Abilities:

  • Ability to work with diverse client populations and a variety of referral sources
  • Knowledgeable in evidence-based practices to help individuals and groups with mental health, substance use and emotional/behavioral issues.

Position Type: Full-time

Education and Experience:

  • Master’s degree in Human Services field (psychology, social work, or marriage and family therapy, counseling)
  • Licensed in the State of Nevada for: LCSW, LMFT, LCPC, LCADC or CPC-Intern, LCSW-Intern, MFT-Intern
  • Primary supervision is offered for candidates seeking Nevada CPC licensure and secondary supervision offered for CPC/MFT licensure candidates

PAR Specialist/Administrative Support (Las Vegas)

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Under the direction of the PAR Specialist lead, this position is intended to support multiple departments with PAR writing and submission, while supporting the PAR department with a variety of administrative tasks pertaining to the PAR process.

  • Monitor incoming patient referrals and gather information needed to complete pre-authorizations for individual therapy, CDIOP (chemical dependency intensive outpatient) and IOP (intensive outpatient therapy).
  • Evaluate insurance eligibility prior to services as well as perform all insurance related submissions.
  • Maintain logs of both approved and denied claims, problem-solving cases as needed.
  • Manage IOP schedule and maintain spreadsheets daily
  • Manage client charts daily keeping all related departments informed of client schedules and changes.
  • Complete assigned PARs in a timely fashion, according to program guidelines
  • Communication with outside payors, team members, and staff to ensure timely submission and approval of PARs.
  • Other duties as assigned.

Knowledge, Skills and Abilities:

  • Attention to detail
  • Effective communication skills
  • Self-motivated

Position Type: Full-time

Education and Experience:

  • High School Diploma or equivalent
  • Candidate is expected to have a background in administrative responsibilities, including but not limited to, typing/data entry, excel spreadsheets, interpersonal communication skills, time management, and organizational skills

Additional Qualifications:

  • Must be able to pass a drug and background check.
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